Are all off-train excursions included in the price?
On the majority of our tours all excursions are included. Occasionally we may offer an optional excursion that requires extra payment. If you do not wish to take an off-train excursion you can either stay onboard the train (Golden Eagle only) or make private arrangements. You will then be responsible for ensuring that you are back at the train by the departure time as the train will not be able to wait and must leave as per the schedule.
Who is the guide for off-train tours?
We provide local English speaking guides.
Are the guides English-Speaking?
Yes, the local guides speak English as well as the onboard Tour Manager. If you require a foreign language interpreter, please contact our Reservations Department, who will do their best to accommodate all requests (charges may apply).
Are clients with limited mobility able to go on all the excursions?
If passengers require a wheelchair for off-train excursions this must be arranged at the time of booking and we will do our best to accommodate the request (charges will apply if wheelchair assistance is required). However, it may not be possible to go on all of the excursions.
What happens if passengers choose to make their own arrangements during the hours off-train excursion time?
Passengers can make their own arrangements, but they need to ensure that they are back at the train by the departure time. The train is unable to wait and must leave as per the schedule. During the off-train excursion the train itself may be moved to another platform or depot so it is vital the Tour Manager is aware if passengers intend to make their own plans for any particular day.
How many people travels to the same sites at the same time?
The buses carry up to 35 passengers and tours may be divided into groups to visit specific sites/museums etc. Each touring group is split into a maximum of 25 passengers to one guide.
Can passengers make a request to see the engine and/or drive?
For safety reasons we cannot allow passengers to drive the train, however when we are stopped in the stations it may be possible to see the engine (Golden Eagle only). Please ask the Tour Manager who will be able to make the request on your behalf.
